Privacy policy — Kelesx

How Kelesx handles personal data: accounts of dealers, clients and carriers, car records and documents, sign-in cookies, SMS consent, which services process data on our behalf, how long it is kept and how to reach us.

• Operator: Kelesx Inc. Personal data is processed to run the dealer workspace, the iPhone app, the client and carrier portals and the shipping board
• Accounts of dealers, clients and carriers; car records, photos and documents; payment records without card numbers; sign-in cookies only, no advertising or analytics trackers; web-push only when you switch it on, removed when you sign out; in the iPhone app — the push token and app version for notifications
• SMS to a client only with the client’s consent or after the client has texted the dealership, about the client’s own cars, invoices and messages; STOP ends them; no offers or marketing by SMS; AI replies only when the dealership switches them on, marked as automated
• Each dealership in its own database; files on the server; integration keys encrypted; off-site backups sent only over HTTPS and encrypted when a backup encryption key is set
• Processors: Render (hosting), backup storage, Stripe (subscription), Twilio (SMS), Resend (e-mail), Telegram, Apple and browser push services, Central Dispatch and Super Dispatch (transport), ShipsGo (containers), NHTSA (recalls), Anthropic (assistant, SMS replies, document recognition — never for training)
• Access, correction and deletion — through your dealership or the operator, answered within 30 days; retention periods and contacts are on the page